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Claims regarding shipment delay, loss or damage are requested within 7 days. The carrier's liability insurance protects all Cargobus shipments, and cases of damage can be compensated by the CMR Convention and the Law of Obligations Act of the Republic of Estonia (see also sections 14, 15, 18, 19 and 20 of the Terms of Service).
If the shipment is damaged or lost, please complete the CLAIM FORM and forward it to our e-mail info@cargobus.ee.
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